| Location of Divisional Secretariat Offices in District | |||
| S.No | D.S. Division | Location | Distance from District Office (km) |
| 1 | Manmunai North | Batticaloa | 0.25 |
| 2 | Kattankudy | Kattankudy | 10 |
| 3 | Koralai Pattu North | Vaharai | 70 |
| 4 | Koralai Pattu Central | Thiyawattuwan | 36 |
| 5 | Koralai Pattu West | Oddamavady | 34 |
| 6 | Koralai Pattu | Valaichenai | 36 |
| 7 | Koralai Pattu South | Pulipanchakal | 30 |
| 8 | Eravur Pattu | Chankalady | 17 |
| 9 | Eravur Town | Eravur | 16 |
| 10 | Manmunai West | Vavunathevu | 11 |
| 11 | Manmunai Pattu | Araiyampathy | 11 |
| 12 | Manmunai South West | Paddipalai | 24 |
| 13 | Porathivu Pattu | Vellavely | 35 |
| 14 | Manmunai South & Eruvil Pattu | Kaluwanchikudy | 26 |
| Serial No | Service provided | Main document to be produced | Max time taken to serve | Main officer responsible |
| 1 | countersigning of residency certificates | National Identity Card | 03 Minutes | Certification officer/AO/Ast.Div.Sec |
| 2 | Issuing of valuation certificates | Completed certificate | ½ Hour | Divisional Secretary |
| 3 | Issuing of income certificates | Application certified by the div secretariat | ½ Hour | Asst Div Sec/Div Sec |
| 4 | Issuing Birth/Death/Marriage Certificates | Formless process | 05 Minutes | Additional Dist. Registrar |
| 5 | Approval to release of compulsory savings | Respective application form | 05 Minutes | Div Sec/Ast.Div.Sec |
| 6 | Issuing Dry Rations cards | Relevant application | 10 Minutes | Asst Div Sec |
| 7 | Issuing of Income certificate | Application with the documents | 1 Hour | Accountant |
| 8 | Issuing of assessment certificate | Assets deed with recommendation from GN | ½ Hour | Div Sec |
| 9 | Issuing of land license after approval | Approved Application | 1 Day | Div Sec |
| 10 | Recommendation of miscellaneous subsidies | Prescribe from with recommendation from social services officer | 1 Weeks | Div Sec / Asst Div Sec |
| 11 | Approval of public donations | Prescribe from with recommendation from social services officer | 4 Days | Div Sec / Asst Div Sec |
| 12 | Payments of samurdhi grants | Application with written supporting documents | 3 Days | Div Sec/Ast.Div.Sec |
| 13 | Subsidies paid by Social Development Fund | Application with recommendation | 1 Days | Div Sec |
| 14 | Provision of solutions for electricity objections | Electricity objections summons letter | 2 Weeks | Div Sec/Ast.Div.Sec |
| 15 | Approval of loans mortgages on land title deed | Land title deed | 1 Day | Div Sec |
| 16 | Recommending Electricity Application | Recommended application with deed | ½ Hour | AO/Asst Div Sec |
| 17 | Issuing of license to transport animals | Application approved by veterinary surgeon | ½ Hour | Asst Div Sec |
| 18 | Issuing of timber permit | Recommended Application | 2 Days | Div Sec |
| 19 | Issuing of senior citizenship Identity Card |
Birth Certificate or Identity card | 1 Day | Asst Div Sec |
| 20 | Transferring of ownership of gift of land | Deed of land and application | 2 Weeks | Div Sec |
| 21 | Naming of succession for gifted land | Common 155 application with recommendation | 3 Weeks | Div Sec |
| 22 | Registration of birth after prescribe time | Application together with documentary evidence |
4 Weeks | Additional District Registrar |
| 23 | Provision of disaster loans | Application with recommended from GN / | 2 Weeks | Asst Div Sec |
| 24 | Issuing of timber transport license | Application | 4 Weeks | Div Sec |
| 25 | Naming of transfer of license land | License and GN report | 1 Day | Div Sec |
| 26 | Issuing of liquor permit | Recommended report from excise dept | 2 Hours | Div Sec |
| 27 | Submitting of National Identity Card to RGD | Application recommended by GN | 3 Days | AO/Asst Div Sec |